Testimonials

Here you’ll see what my commercial and residential clients say about me. You can also leave your own review on Google using the button below.

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Client feedback is greatly appreciated. Please leave a review on Google

Testimonials – Commercial Clients

What some of my commercial clients say about me.

5/5
“Our Company (Plymouth Asbestos Services) have used Eric and his teams services many times on numerous projects we have carried out in Devon & Cornwall and we have always received a 1st class service, Highly recommended.”For further information regarding Asbestos services provided – click here.

Hertford Investors, 2022

5/5

“Hertford Investors worked with Eric on the construction of a new build 73 unit apartment building. Eric undertook regular quality control site inspections and liaised directly with the contractor on his findings. Eric implemented detailed written reporting and photographic schedules which documented the build. Eric is an experienced construction professional who is organised, self-motivated and produces clear monitoring documentation for the benefit of all parties.”

Catherine Hodson, Cats Protection

5/5

“I have great confidence in Eric to look after my best interests as Client, he is an experienced professional in the construction industry, who is able to demonstrate a comprehensive knowledge of acceptable building and workmanship practices and apply strong communication and negotiation skills to highlight where standards or performance are not being met. Eric is very personable, he establishes and maintains good working relationships with stakeholders at all levels. He has shown himself to be reliable and consistent, producing timely and relevant reports and is a valued member of the project team.”

Debbie Lewis, Sycamore Square

5/5

“Sycamore Square Group have worked with Quality Inspections Limited for over 12 months. They have provided a fantastic service for our clients providing quality reports, consistently and going above and beyond their scope of works in observation and advise.”

Adam Evans, DDF Fire

5/5

“We have worked with Eric on several projects, his knowledge and understanding of building regulations are second to none. We look forward to working with him on future projects.”

Graham Keeble Msc MICWCI Chairman of The Devon and Cornwall Region

5/5

“Having known Eric professionally for 10 years and as a member of the ICWCI, I can confidently testify to his dedication, comprehensive knowledge of construction and with a broad depth of building defect analysis, aligns with the principles of the Institute Of Clerks of Works and Construction Inspectorate. Ability, Integrity & Vigilance.”

Testimonials – Private Clients

What some of my private clients say about me.

Jack - Cornwall

5/5

“Eric was fantastic when he came to inspect my new home. From our very first conversation, I knew I was in excellent hands. He kept in regular contact leading up to the inspection, checking in and keeping me informed every step of the way.

The inspection itself was extremely thorough—every part of the house was carefully checked. Eric took the time to explain what he was doing and why, and he patiently answered all of my questions, which really put my mind at ease.

I received the report the very next day, and it was exceptionally well written and detailed. I couldn’t recommend Eric highly enough and am very grateful for his professional service in ensuring my new build was safe and met all required standards.”

Matthew Kilgannon - Porthtowan, Cornwall

5/5

“We used Eric as Clerk of Works and he was a great help to us – keeping a close eye on the quality of our Cornish new build for about a year. He was always thorough in his inspections and reporting and a pleasure to work with.”

Stephen Butler - Plymouth, Devon

5/5

“I needed a Fire Risk Assessment on my property in Plymouth and was recommended to speak to Eric. He visited the property and carried out a thoroughly professional Assessment with a complete guide of recommendations to make the property compliant. Eric offered a total and complete, throughly professional service his help, advice and guidance was absolutely invaluable. All in all a highly recommended company and my thanks to Eric for his exceptional service”

Jim Bailey - Okehampton, Devon

5/5

“We recently had a new build home survey carried out by Eric Doel of Quality Inspections Ltd, and were thoroughly impressed by the service provided. Eric was punctual, meticulous, and highly knowledgeable. His report was detailed yet easy to understand, highlighting both minor snags and more significant issues that required attention. He took the time to explain his findings clearly and offered practical advice on next steps. His professionalism and attention to detail gave us real confidence in the quality of the inspection. Highly recommended for anyone seeking a thorough and reliable surveyor. Our only regret is that we didn’t ask Eric to survey our house sooner!”

Danholly Hunter-Evans - Plymouth, Devon

5/5

“Perfect experience using Eric to help us with our new build inspections.
Very professional and very thorough.
Easy to speak with during the visit and great email comms throughout.
Would definitely recommend for anybody looking to make sure they’re getting the most out of their house.
Thanks again.”

Jim Merry - Plymouth, Devon

5/5

“I used Eric’s services for my new build property recently. I needed a snag list to present to the building company. What I got was a very thorough report with great detail from a man who is very knowledgeable and very friendly. The services received from Eric were outstanding from start to finish. The building company said it was probably the best report they had seen. Eric has helped me get my new house to a very high standard and picked up so many things I would have never seen myself. Eric definitely comes highly recommended from me.”

Lindsay MacQuarrie - Camborne, Cornwall

5/5

Eric was really helpful, knowledgeable and professional throughout the process. I regret not getting the new build report sooner. He found some concerning issues with the house that the developers were ignoring and others I would have never found. The report was sent the next day and was really thorough.

Andy Mann - Plymouth, Devon

5/5

“Eric carried out an inspection of our new build, We had issues with the build quality, Eric’s report was professional and with his help made our case against the builder valuable

Jordon Bassett - Plymouth, Devon

5/5

Eric conducted a new build snagging report for us. We were very worried about who to contact regarding this and Eric replied quickly and explained every step of the process very clearly. The report we received was very thorough and has provided us confidence that the house being bought is to the correct standard, and how to get any snags rectified. Throughout the entire process Eric was professional, attentive and extremely knowledgeable, I would recommend his services to anyone buying a new build property. Thank you for making our snagging survey stress free.

Justin T - Exeter, Devon

5/5

“Eric was recommended by our solicitor to inspect and assess our new build property. Communication was exemplary, clear and precise. Arrived on time. Was Professional from the outset, courteous and respectful to our property. Eric discussed what the plan was for day and carried it out perfectly. We were updated with the plusses and unfortunately the negatives, having said that he was impressed with the overall build quality, which was a relief. The report is fantastic, explains the plusses and the minuses and the photos really help. His knowledge of the requirements needed will no doubt help us get problems sorted quickly by the developer. Do not doubt this “recommendation” worth every penny. Thank you Eric.

Kelly Smith - Plymouth, Devon

5/5

“Eric was very professional and a lovely chap.I would highly recommend his services.

Russell Brown - Plymouth, Devon

5/5

“Eric carried out a new build inspection for us, really thorough, great communication and a detailed report delivered when he said it would be. 

Mel Mooney - Saltash, Cornwall

5/5

“We have brought a new build house, and are already aware of two defects, Eric was recommended to us by our neighbours, as we were worried that the house may have more defects. The survey was completed in a day, and we received the in-depth report shortly after. Very happy with the report, we now have further defects that have been found and need to be rectified. I would recommend Eric , he is very professional, knowledgeable and friendly 

Joanne Katz - Saltash, Cornwall

5/5

Thank goodness our neighbours recommended Eric and we booked him in as he found lots of defects in our new build, some quite serious. We didn’t think that we would need to as it is a new build – lesson learned! Very professional and knowledgeable. I’ve recommended Eric to our other neighbours on the development.

Wai Chung - Plymouth, Devon

5/5

“Eric provided a very thorough and in-depth inspection report and I am most grateful to him for pointing out all the defects, some of which are quite major with potential health risks. I would definitely recommend anyone to have an inspection carried out by Eric if they are buying a new build property.

Catherine Bailey - Plymouth, Devon

5/5

“I contacted Eric to undertake a Fire Risk Assessment in a block of flats. Eric has an exceptional wealth of knowledge and was able to put our mind at rest as to the current regulations. The Assessment was carried out efficiently and professionally with the report being made available within 24 hours of the site visit. Following on from the assessment Eric has been extremely helpful in pointing us in the right direction, to enable us to carry out the action plan.

I would highly recommend Eric.

Stuart Horne - Plymouth, Devon

5/5

“A service that requires a professional touch. Eric turned up on time, conducted a great job, in a timely manner and over came slight unforeseen obstacles, his communication was clear and good and gave recommendations of other professional tradesmen. What a find!!! Thanks Eric

Steve Baker - Carkeel, Cornwall

5/5

It is not very often that I do this kind of letter, but in your case, I feel it necessary to commend you on the inspection carried out on my property and garden.

Your inspection was extremely thorough and found many defects with the quality of work completed by our national housebuilder, I am now holding them to account. I believe without your inspection most of the defects would have gone unresolved and most definitely created issues later in years to come.

We cannot thank you enough.

We highly recommend your services regarding your new build survey.

Debbie Lavinchi - Okehampton, Devon

5/5

“What a great service, value for money. 

Since the housing developer received Eric’s report, they have been fixing each issue page by page. I am almost certain, the number of issues raised wouldn’t have been spotted by myself going around the property, nor would the amount of issues been addressed or fixed as easily as they have.

Thank you so much, you made the snagging process very easy.”

Colin Marshall - Carkeel, Cornwall

5/5

“On the 7th February 23 Eric Doel conducted a full survey of my property. The house is a four-bedroom detached property with a garage and garden wall. The survey was to include snags and to comply with all current NHBC building regulations.

He followed a schedule to ensure all parts of the property were built to regulations and took photographs and notes throughout the day. He clearly communicated any concerns during the survey ensuring that I understood what was at fault and what those faults could cause.

Internal inspection of roof spaces including trusses, valley boards and insulation were found to have problems and photographic evidence with a summary of problems was shown in the final report. All windows and sills, any alignments out of tolerance and any sloping of Georgian bars were highlighted, photographed as proof and added to the report.

All electrics and plumbing were checked. The heating system was thoroughly checked for temperature and leaks. Ventilation and fans were checked ensuring they fall within code. Fire rating of doors was checked and Eric ensured that the right type of door was used and in date. Even the build standard and quality of workmanship was checked and written evidence/photographs taken for the final report.

External checks of the roof, rendering and brickwork was conducted and again photographs and a written summary provided as evidence. Where shortfalls in standards was evident this was highlighted, communicated to me and written in the report.

Having a full survey of a new build property will give you peace of mind and could save money ensuring the builder is held accountable where standards are not met. The full written report is comprehensive evidence of shortfalls in compliance to standards and helps to ensure the builder knows what you need rectifying.

I highly recommend Eric Doel to deliver fully the professionalism required to survey properties and deliver a meticulously well written report ensuring recommendations and peace of mind to his customer.”

Ross Macdonald - Launceston, Cornwall

5/5

“Eric Doel was very friendly and polite, explained exactly what he was going to check in our new build home and spent the time thoroughly inspecting and testing various parts of the building, using his knowledge and equipment he identified issues that I could not have identified myself.

Upon completion of the survey, the turnaround was very quick and the findings were documented very professionally for us to present to our builders so they can provide solutions for us. 

I highly recommend Eric if you are looking for a professional individual who’s been in the industry and knows exactly what to check and will answer any questions very professionally.”

Rachel Jackson - Plymouth, Devon

5/5

“Eric was exceptionally helpful, friendly and professional throughout the entire Fire Risk Assessment process.

We contacted Eric as we were trying to sell our property which did not meet building regulations. With Eric’s support and guidance, we were able to implement the fitting of new fire doors which ensured the sale of the property without delay.

Eric’s knowledge and speedy service exceeded our expectations and immediately put us at ease in what could have been an extremely stressful situation.

We would recommend Eric’s service without hesitation; he provides a fantastic and personable service and his expertise speaks for itself.”

Kirsty Wright - Liskeard, Cornwall

5/5

“Having bought a new build property, it was really important for me to have it inspected to a high standard and to make sure it was fire safety compliant. I was recommended Eric, who after an initial conversation went into detail about how he conducts a report and the tests he carries out. I was impressed by his credentials and didn’t hesitate to get him booked in. I’m so glad I did! I would not have noticed half of the snags that he did, and not only that, he made sure all the heating, ventilation, and building regulations were being abided by. Eric conducted a thorough inspection inside and outside of the property and made sure to explain everything to me. We have all heard the horror stories new builds can have, a professional report goes a long way with the developer when you want mistakes to be rectified. If you are buying a new build, I highly recommend getting Eric in to do an inspection, he’s a true professional.”

Mandi G - Plymouth, Devon

5/5

“We were having problems with our housing developer regarding a boundary wall cracking for the 3rd time, following two previous rebuilds. Our main concern was the integrity of the foundation at this point. We appointed Eric Doel of Quality Inspections Ltd, after searching for an independent to do an assessment. From the initial meet with Eric he was approachable, we knew what was happening, he managed our expectations and he listened when we told him about prior communication problems with our developer.  Eric attended several meetings we had with the construction director of the development company, to ensure we were being provided accurate technical information, was able to appropriately question and contribute in the meetings on our behalf; which proved invaluable to us. He went over and above our expectations, dropping by on multiple occasions to appraise progress throughout the rebuild, pointing out structural and measurement issues along the way, so they could be remedied before continuing. Following completion a detailed and thorough report was produced for us, which included all of the relevant information from the point of our original complaint through to satisfactory completion of the remedial work undertaken. For anyone who feels out of their depth we would absolutely recommend Eric Doel.”

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Client feedback is greatly appreciated. Please leave a review on Google